Research Question 3: Key Trends

What trends do you expect to have a significant impact on the ways in which academic and research libraries approach their core missions and adopt emerging technologies?

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NOTE: The Key Trends are sorted into three categories: short-term, mid-term, and long-term.

Short-Term Trends
These are trends that are driving edtech adoption now, but will likely remain important for only next one to two years. Virtual Worlds was an example of a fast trend that swept up attention in 2007-8.

Mid-Term Trends
These trends will be important in decision-making for a longer term, and will likely continue to be a factor in decision-making for the next three to five years.

Long-Term Trends
These are trends that will continue to have impact on our decisions for a very long time. Many of them have been important for years, and continue to be so. These are the trends -- like mobile or social media -- that continue to develop in capability year over year.

As you review what others have written, please add your thoughts and comments as well.

Please "sign" your contributions by marking with the code of 4 tildes (~) in a row so that we can follow up with you if we need additional information or leads to examples- this produces a signature when the page is updated, like this: - Sam Sam Oct 4, 2016

IMPORTANT: Compose your new entries like this:

Trend Name
Add your ideas here with a few complete sentences of description including full URLs for references (e.g. And do not forget to sign your contribution with 4 ~ (tilde) characters!

Advancing Cultures of Innovation
Many thought leaders have long believed that academics and research can play a major role in the growth of national economies. In order to breed innovation and adapt to economic needs, libraries must be structured in ways that allow for flexibility, and spur creativity and entrepreneurial thinking. Library leadership and services design could even benefit from agile startup models. Leaders are working to develop new approaches and programs based on these models that stimulate top-down change and can be implemented across a broad range of institutional settings. In the business realm, the Lean Startup movement uses technology as a catalyst for promoting a culture of innovation in a more widespread, cost-effective manner, and provides compelling models for libraries leaders to consider. - franziska.regner franziska.regner Nov 2, 2016
  • I think there are a lot of interests in this, but the tolerance for risks/failure seems to be still high at academic libraries particularly large ones. Higher ed institutions are under pressure to innovate as much as their libraries, however. So the change may come from the academic administration from the top down to libraries. - Oct 31, 2016
  • This is so critical given the frontiers in digital scholarship and other collaborations, but Bohyun's point about tolerance is spot-on. Also problematic is libraries' propensity to treat an MLS like the golden ticket to gain entry to working in a library and the relative difficulty of higher ed to pay developers and programmers competitive wages. All of this inhibits innovative thinking. - shorisyl shorisyl Nov 1, 2016 - vacekrae vacekrae Nov 13, 2016Referenced this on the Challenges section. - anthony.helm anthony.helm Nov 14, 2016
  • This is an organizational issue, but not a driver trend? Libraries serve critical role as catalyst through the assets they provision and integrate into workflows. - wlougee wlougee Nov 4, 2016
  • This is a trend that impacts the whole of higher education, not just libraries. The move towards the innovation culture means changes for the academic infrastructure as well. - mcalter mcalter Nov 6, 2016
  • I agree with the point above. The trend in our institutions is to integrate innovation and entrepreneurship in every discipline. The thinking is that students need to be entrepreneurial for the 21st job market - as they can't expect to get hired to traditional jobs and will need to create their own opportunities. While we would certainly want our library culture to be influenced by innovation and lean start-up thinking, we don't have to be revolutionary, but can be evolutionary and even incremental where it works. So I think the big opportunity for libraries here is to be a part of the institutional culture of entrepreneurship by supporting it and enabling it for students and faculty (e.g., incorporate an innovation center in the library). I see it as a mid-term trend but given the desire many students have to be entrepreneurial and the growth of entrepreneurship centers on campus, this could be a long-term trend in higher ed and libraries. I have written more about this here:- bells bells Nov 9, 2016 and here
  • There is also a recent recognition that we are not paying enough attention to maintenance when we constantly talk about innovation. For that reason, as well as for the reasons stated above, I suspect that this is more of a mid-term trend. Higher education certainly faces pressure to have a culture of innovation, but at the same time still has to (and should) help foster a mindset for care of and incremental improvements to what already is.- mheller1 mheller1 Nov 10, 2016
  • I agree that trending to the entrepreneurial spirit is critical for libraries today as they seek to align services with student expectations and other drivers on campus. At the University of Michigan, the Office of Academic Innovation is charged with creating a culture of innovation in learning and hopes to shape the future of learning and redefine public residential education through personalized, engaged, and lifelong learning opportunities. It's headed by the Dean of Libraries, implying the important role libraries have in working with campus on innovative solutions to learning. - vacekrae vacekrae Nov 13, 2016
  • This has been a point of discussion for some time. I use Brian Mathews' "Think Like a Start Up" (2012) in my Hyperlinked Library class. (Think Like A Startup) This resonates:"We can’t expect entrepreneurialism to ourish in a tradition-obsessed environment. We can’t just talk about change; it must be embedded in the actions of employees. Innovation is a team sport that has to be practiced regularly." This is a mid term trend IMHO. - mstephens7 mstephens7 Nov 11, 2016
  • The mindset and associated processes of innovation comes into conflict with sustaining/reducing current services. Libraries hopefully are developing and leveraging the natural mindsets of library employees in such a way as to host two separate cultures/conversations on the topics. - tchaffin tchaffin Nov 11, 2016
  • Most libraries act as organisations where administrative leadership is the main culture to deliver reliable and trusted services. To innovate, adaptive leadership is more appropriate. A two speed process could support the innovation of services (thorough planning, design and development) and innovation of new ideas through proof of concepts and pilots. This kind of innovation could benefit from an agile approach. - Laurents.Sesink Laurents.Sesink Nov 13, 2016 Totally agree about libraries needing to adopt more agile practices (instead of more traditional waterfall approaches) to research, learning, and finding new ways to innovate. - vacekrae vacekrae Nov 13, 2016
  • - liusq liusq Nov 13, 2016We have paid more attention to innovation, however real innovation is not easy. Also, I agree with the point above that it is not the issues for libraries only, it is for the whole of higher education. It is a mid-term trend at most.
  • (Innovation) Strategies - Strategy building for libraries is a key challenge in times of dynamic changes. - franziska.regner franziska.regner Nov 11, 2016
    • Brian Matthews has written some inspired pieces on innovation. Libraries face the challenge of understanding how to actualize philosophical concepts on innovation and leverage specific team structures that separately focus on innovative services and sustaining services. - tchaffin tchaffin Nov 11, 2016 And how do we manage innovation and encourage it? This is part of the Creative Classroom model for learning and I believe it applies well here. This one and the one below strike deep chords with me and go beyond some of the more typical above. - mstephens7 mstephens7 Nov 12, 2016- vacekrae vacekrae Nov 13, 2016
    • Project management is a key competence in libraries. Innovation management is new but necessary to think about and build strategies to deal with continues change. - Laurents.Sesink Laurents.Sesink Nov 13, 2016
    • Libraries' ability both to innovate, and to simply look at challenges from different perspectives and to partner with other professions, are critical to libraries moving forward successfully in the next decade. In his recent book Ron Jantz focuses on creativity and innovation models and strategies for research libraries:
    • Ronald C. Jantz. Managing Creativity: The Innovative Research Library. Chicago: Association of College and Research Libraries, 2016 (Publications in Librarianship; no. 70). 185p. College & Research Libraries recently reviewed the book - sandore sandore Nov 13, 2016
    • - liusq liusq Nov 13, 2016Strategy building come first before all libary operations. Solvable challenge.
    [Editor's Note: This discussion was added here from RQ4.]

Blended Learning Designs
Over the past several years, perceptions of online learning have been shifting in its favor as more learners and educators see it as a viable alternative to some forms of face-to-face learning. Drawing from best practices in online and face-to-face methods, blended learning is on the rise at universities and colleges with libraries often at the helm of design and digital literacy. The affordances of blended learning offers are now well understood, and its flexibility, ease of access, and the integration of sophisticated multimedia and technologies are high among the list of appeals. One notable form of blended learning is the flipped classroom, a model that rearranges how students spend their time. Rather than the instructor using class time for lectures, students access learning materials from libraries online at home, freeing up class time to allow student-teacher interactions that foster more active learning. - franziska.regner franziska.regner Nov 2, 2016 - MarwinBritto MarwinBritto Nov 13, 2016
  • Related to issues around analytics, specifically learning analytics (e.g., Unizin). see - wlougee wlougee Nov 4, 2016
  • This strikes me as a long-term trend. If your institution isn't already offering online, hybrid and blended learning solutions, it will be. Some academic libraries have been supporting online programs for quite some time and I suspect they are experienced with blended learning. I don't think it will have as significant an impact.- bells bells Nov 9, 2016Except perhaps if we are able to contribute to the development of virtual assistants. - anthony.helm anthony.helm Nov 14, 2016
  • This is a long-term trend, because it reflects the way people live their lives. I think most academic and research libraries already have been offering a variety of services to support this type of learning, and have to continue to do so. That said, increased attention to student privacy and building supportive communities in blended learning environments are critical for higher education, and an area in which libraries could increase leadership.- mheller1 mheller1 Nov 10, 2016 - vacekrae vacekrae Nov 13, 2016
  • Long term. I mentioned this in Q1 - libraries should be actively moving info lit instruction online to meet the needs of students who rarely if ever come to campus. Need to consider this more but I feel the word blended does have as much meaning these days. - mstephens7 mstephens7 Nov 11, 2016
  • Creating unique, well supported, and high quality blended learning options is a growing trend based on the explosion of studio construction in libraries and on campuses. The expectations of faculty, students, and librarians regarding the multimedia quality of learning objects continue to grow in variability from "Disney" to a phone. - tchaffin tchaffin Nov 11, 2016 - MarwinBritto MarwinBritto Nov 13, 2016 - vacekrae vacekrae Nov 13, 2016
  • Another important trend in blended learning is the Interrelation of teaching and research. Students will be required to play an active role as co-researchers. The underlying principle is that students should develop their academic skills by learning about and becoming involved in research. New digital teaching methods – such as virtual research environments – offer good opportunities to realise this. This is a long term trend. - Laurents.Sesink Laurents.Sesink Nov 13, 2016
  • - liusq liusq Nov 13, 2016Long term trend. Many academic libraries have already offered hybrid learning solutions, and they will continue to all kinds of blended learning definitely.
  • On a related note, blended and online learning has been on the rise as an opportunity to extend the episodic face-to-face information literacy sessions. With free video capture tools ideal for creating tutorials, like jing, it has become fairly easy for academic and research libraries to provide a series of information literacy tutorials in blended and/or online format to complement face-to-face offerings. - MarwinBritto MarwinBritto Nov 13, 2016 FYI - Jing was retired many years ago. There are other tools out there that have replaced it, though more costly, more feature rich, and with steeper learning curves. - vacekrae vacekrae Nov 13, 2016
  • There is also a rise of embedded librarianship within online courses. - MarwinBritto MarwinBritto Nov 13, 2016Yes, but what are we seeing in terms of the effect/benefit? How often are they called upon? This is an area that will require some meaningful assessment. - anthony.helm anthony.helm Nov 14, 2016

Continual Progress in Technology, Standards, and Infrastructure
A recent survey of US academic library directors by Ithaka S + R revealed that libraries are shifting focus from building local print collections to providing remotely accessed online resources and guiding students and researchers through new discovery services. Indeed, a large majority of respondents believe that the importance of building local print collections has declined since the last survey was conducted in 2010. With the transition from physical resources to electronic resources, and the need for new services to support them, libraries are required to frequently assess the state of their operations. A number of trends are driving this focus, including the proliferation of mobile devices, the move towards data resources as part of infrastructure, including changes in identity management, and the increasing importance of cross-institutional systems, such as web-scale discovery and resource sharing, cloud computing, and distributed storage.
  • I see this as related to shifting paradigm of libraries supporting processes (workflows), not products (collections). As distributed technologies and open models mature, libraries engage in all stages, in all aspects of what users are trying to accomplish. - wlougee wlougee Nov 4, 2016- anthony.helm anthony.helm Nov 14, 2016
  • This seems overly broad. Of course technology and infrastructure is changing. They always do! More definition is needed to identify the discreet trend under discussion here. Are we talking about the shift away from local collection building? The move to improved remote access? - mcalter mcalter Nov 6, 2016 I agree with this point, and I would add that there are some mid-term trends for building services and reducing infrastructure as more and more is hosted and managed off-site within a larger long-term trend.- mheller1 mheller1 Nov 10, 2016
  • The shift to hybrid collections (print and digital) and preference for digital in collection development is not a new trend, it's definitely business as usual for the majority of research and academic libraries [[user:mylee.joseph|1478656394]- liusq liusq Nov 13, 2016I agree with this point.
  • I also agree with this point that it's not a new trend. However, what I am seeing in working with students (through UX research) is that many students prefer working with print materials (especially articles), and that using online or e-materials mostly depends on the platform and how/when users will be using the materials. It seems to be very circumstantial. - vacekrae vacekrae Nov 13, 2016
  • The current trends are the development of standards for digital preservation, metadata schemas (eg., BIBFRAME) and linked open data ontologies. - mylee.joseph mylee.joseph Nov 8, 2016, and adding preservation metadata to the epub standard - g.payne g.payne Nov 10, 2016
  • Another long-term trend as academic libraries to continue the digital shift. In my own region we are exploring how we can move to shared collection development which will depend on the ability to share our e-content. Perhaps the transition to consortial e-collections will be the mid-term trend as we try to figure out how to make this make, both technologically and legally.- bells bells Nov 9, 2016
  • Technology, standards and infrastructure are always changing as usual, this is not a new trend perhaps.
  • I have seen a trend in figuring out ways to make collections still browsable as more electronic collections are purchased. - vacekrae vacekrae Nov 13, 2016
  • While we are certainly seeing a lot of shared physical collections through Cross-Institution Collaboration (see below), sharing digital collections becomes a lot harder, as many of them are licensed/leased and not owned, and the content owners/publishers are in a fight for their own profits.- anthony.helm anthony.helm Nov 14, 2016

Cross-Institution Collaboration
Collective action among libraries is growing in importance for the future of academic and research libraries. More and more, libraries are joining consortia — associations of two or more organizations — to combine resources or to align themselves strategically with innovation in higher education. Today’s global environment is allowing libraries to unite across international borders and work toward common goals concerning technology, research, or shared values. Support behind technology-enabled learning has reinforced the trend toward open communities and consortia, as library leaders and educators recognize collective action as a sustainable method of supporting upgrades in technological infrastructure and IT services, too.
  • The operative and strategic dimension of this trend is about addressing challenges and opportunities at-scale. New models evolving for at-scale work -- HathiTrust, DPN -- which are less like consortia and more like new governance models for collective activity. Often involve shared infrastructure. - wlougee wlougee Nov 4, 2016 Agree. - vacekrae vacekrae Nov 13, 2016- bells bells Nov 14, 2016
  • There are some very large scale and well established examples of collaboration in DPLA and Europeana as well as other national examples like Trove in Australia that extend more broadly than library consortia to include other cultural institutions (eg. museums and gallery collections) - mylee.joseph mylee.joseph Nov 8, 2016
  • In Illinois CARLI ( is an example of a consortium that works on many levels, and has different types of participants. The range of services and change to collaborate with others in the state makes it a rewarding partnership even when one's own institution doesn't use all the services offered. This is a long-term trend as many have been involved in these type of consortia for many years, and they make a lot of sense.- mheller1 mheller1 Nov 10, 2016
  • The trend towards cross-institution collaboration is a long term trend and after more then a decade of exploration, the large funding organisations like the European Commission take the lead in heading towards more coordination in the field of fragmented Research Infrastructures. The report of the Commissions High Level Export Group - Open European Science Cloud is a clear statement for collaboration where Research Institutes, E-infrastructure, Research Infrastructures and Data providers (including libraries) cooperate to build an Open European Science Cloud. - Laurents.Sesink Laurents.Sesink Nov 13, 2016

Discovering Emerging Educational Technologies
I am not sure what others think but I added this category/topic as a broad catch-all for all the types of educational technologies that academic libraries could be using or promoting to faculty over the next five years. A few of things being discussed on the wiki could fall under the edtech umbrella, such as learning analytics or adaptive learning technology, but perhaps there are many other technologies that would fit under the umbrella (e.g., LMS). Edtech is a $2 billion a year industry, much of it being spent in K-12, but higher ed is certainly a big market for the Edtech companies. As library educators, librarians would need to be skilled and adept at identifying appropriate Edtech, knowing how to use it and sharing what they know with faculty. Academic librarians wouldn't be replacing the instructional designers, but I think there is plenty of opportunity in higher ed for librarians to share their knowledge about Edtech.- bells bells Nov 10, 2016 Agreed. In fact, there is a rise of libraries hiring ed. tech. staff and/or instructional designers to help develop robust services and offerings that effectively integrate appropriate technology and sound pedagogy. - MarwinBritto MarwinBritto Nov 13, 2016
Some of this depends, also, on where EdTech or Academic Technology sits within the Library or IT organizations. Where EdTech is separate from the Library, I think we see strategic hirings of subject liaisons who also have pedagogical training to work closely with Instructional Designers and centers for teaching and learning. - anthony.helm anthony.helm Nov 14, 2016

Evolving Nature of the Scholarly Record
Once limited to print-based journals and monographic series, scholarly communications now reside in networked environments and can be accessed through an expansive array of publishing platforms. The Internet is disrupting the traditional system of scholarship, which was founded on physical printing and distribution processes. Now scholarly records can be published as soon as peer review has taken place, allowing communication to happen more frequently and publicly. No longer limited to text-based products, scholarly work can include research datasets, interactive programs, complex visualizations, and other non-final outputs, as well as web-based exchanges such as blogging. There are profound implications for academic and research libraries, especially those that are seeking alternative routes to standard publishing venues, which are often expensive for disseminating scientific knowledge. As different types and methods of scholarly communication are becoming more prevalent on the web, librarians will be expected to stay up-to-date on the legitimacy of these innovative approaches and their impact in the greater research community.
  • A major concern here is the commercial publishers have been very aggressive about moving into new areas, seeking to monetize other publication streams as they did journal articles. Moreover, we are seeing the strong emergence of analytical platforms built on top of this publication data (Pure, Plum, InCites, etc.). We are too focused on journal publications, still; the publishers are moving on and claiming the new territory. - askeyd askeyd Nov 2, 2016- vacekrae vacekrae Nov 13, 2016- bells bells Nov 14, 2016
  • Several dimensions of change worth noting: fixity (e.g., Living Reviews titles are organic over time), interactivity, connectivity (i.e., web of relationships forming the scholarly record), collaborative (see: AAAS Science Signaling where users collaboratively build cell models), issues of rights. It's not just about the multi-media aspects. - wlougee wlougee Nov 4, 2016
  • I agree that this issue extends well beyond formats. Rights issues are particularly challenging, and lines tend to be drawn quickly between the for-profit and not-for-profit sides of the scholarly communications world. - mcalter mcalter Nov 6, 2016
  • There are several issues here, which require different approaches. Librarians who work with faculty or researchers in disciplines where the scholarly record has already evolved (for instance in physics) will be looking at this as a long-term trend with little additional impact (though they do have to ensure that others are educated about the scholarly publication cycle in their discipline). For librarians in other disciplines, this may have a higher impact in the short and mid-term as their faculty and journals shift models. For libraries as a whole, understanding how to provide access to this material and adapt information literacy practices is a crucial mid-term trend. For instance, will they archive blog posts and index them in a discovery layer, and under what circumstances?- mheller1 mheller1 Nov 10, 2016
  • This theme is called out explicitly in our strategic plan - and it's the area that has resonated most with our research community. Many of the issues set out above are hugely important. I think too that we need to delve into institutional acceptance. To what extent will innovative mechanisms be credited during promotion and tenure reviews?- cmkeithw cmkeithw Nov 11, 2016 Agree, al long term trend with large implications. - Laurents.Sesink Laurents.Sesink Nov 13, 2016- vacekrae vacekrae Nov 13, 2016

Growth of Streaming and On-Demand Services
Many people do not want to wait for an interlibrary loan or even to make the trip to the physical library. They want their information and media when and where they want it (which is oftentimes on-the-go) and will oftentimes settle for less than perfect resources if it means convenience. Many libraries are responding by providing eBooks, audiobooks, videos, etc. through services such as Overdrive, EBL, and more. I think that we'll see a lot more of this with forward-thinking libraries adopting many of the features of Netflix type services such as online and sharable queues of items with ratings, etc as well as adopting third-party services such as Hoopla which is largely for public libraries right now, but could be adapted for academia as well.
  • Mixing two different trends here? One -- "on demand" -- is about mechanisms of acquisition and provisioning ("demand driven acquisitions" another example). The other is about types of media. The key trend is more about the "on demand" nature of provisioning options. - wlougee wlougee Nov 4, 2016
  • This has always been true, and will continue to be true. I see the "less than perfect resource" as an issue to be solved through better discovery and indexing of available resources, as well as better analytics to improve acquisition of "perfect" content. As to the platform, vendors such as Bibliocommons have very nice looking interfaces that do improve the sharing and queuing experience for library materials. I have not seen an academic library platform I thought was as good at inspiring this behavior. I think the notion of a Netflix queue is outdated, however. There's a "to watch" list and there's serendipitous discovery, but a lot of Netflix watching is based on specific events such as a new series being released. Users binge-watch that series to stay current with popular culture, which is more analogous to academic library behavior with assigned readings/viewings needing to be available to everyone at once during a certain time period. Streaming and on-demand hav issues with licensing, however, and for these services to become adopted long-term, solving the ebook and video licensing and cost issues must come first.- mheller1 mheller1 Nov 10, 2016- bells bells Nov 14, 2016- anthony.helm anthony.helm Nov 14, 2016
  • This area has huge repercussions for Library budgets and certainly reflects our changing relationships with media. In the Library, we are responding to the demands of faculty to have media that supports their teaching and research (and of course the research needs of students), and DVDs as tangible, physical objects hit the sweet spot for cost, reusability, and academic fair use. The days of the DVD are numbered though and licensing for digital access comes nowhere close to reasonable yet. Don't get me wrong, the bulk digital collections from Alexander Street Press and others are great and priced well enough, but they just don't offer the majority of titles our faculty want to use in class. Not to mention, each semester faculty request a couple of handfuls of VHS titles that have not been released on DVD or digital. This is a mid-term trend, that will become short-term when DVD releases start to disappear.- anthony.helm anthony.helm Nov 14, 2016

Increasing Accessibility of Research Content
Academic and research libraries are gradually embracing the movement toward openness, a concept that has garnered a meaningful following in the library community among those who wish to eliminate the financial and intellectual barriers that impede the dissemination of scholarly works. There are an increasing number of major funding entities such as the UK’s Research Excellence Framework,the National Science Foundation, and National Institutes of Health that have implemented guidelines requiring researchers to include more comprehensive dissemination plans for their data along with their outputs, expanding access to encompass all scientific outputs. Open access is gaining traction on a global scale, and scholars in some regions of the world, such as Latin America, have been operating under this philosophy for decades. As this trend continues to impact the scholarly community at large, there will be more opportunities for libraries to drive and engage in discussions about efficient ways to make access a priority for the long-term.
  • Certainly is trend is continuing but what has changed in the last two years in the discussion are the ways of how to archive it (by the way Open Access is not only about accessibility but also about reuse). As a trend I would maybe name it "New approaches to archive Open Access for Research Content" (new approaches contain Read & Publish deals as Offsetting deals to avoid double dipping) - patrick.danowski patrick.danowski - bryan.alexander bryan.alexander Nov 10, 2016- bells bells Nov 14, 2016
  • This is a strong trend in research institutions and libraries are being asked to participate in not just increasing accessibility of the research articles but also associated research data, which is the trend mentioned below. But I would call this "research data management," rather than "Increasing Accessibility of Research Content." The description of the trend below seems more fitting to be called "Increasing Accessibility of Research Content." - Oct 31, 2016 - mylee.joseph mylee.joseph Nov 8, 2016
  • I agree this is about research data management or, more broadly, curation. There are dimensions of compliance for federal agencies, but also the opportunities of collaboration and reuse that come through sharing. Issues for institutions have included infrastructure and policy. Issues for libraries are associated with those topics, but also relate to development of expertise. Interesting model being explored by Data Curation Network project (funded by Sloan) that is assessing potential to share curation expertise across institutions. - wlougee wlougee Nov 4, 2016
  • The challenges around ensuring researchers are meeting their commitments to these requirements has created a new set of products marketed to libraries but more often to Offices of Research. I think a mid-term trend around this is as stated above developing expertise across the institution, and keeping libraries part of the conversation. I wrote about this here (
    - mheller1 mheller1 Nov 10, 2016

Increasing Focus on Research Data Management
The growing availability of research reports through online library databases is making it easier than ever for students, faculty, and researchers to access and build upon existing ideas and work. Archiving the observations that lead to new ideas has become a critical part of disseminating reports. Enhanced formats and workflows within the realm of electronic publishing have enabled experiments, tests, and simulation data to be represented by audio, video, and other media and visualizations.The emergence of these formats has led to libraries rethinking their processes for managing data and linking them between various publications. As a result, connections between research publications are becoming more concrete; today’s researchers can discern how findings from one study have impacted another, revealing a better picture of how an idea has evolved over time, while exploring it from different angles. Advancements in digital data management are ultimately leading to more accurate subject search results and citations, and enabling libraries to more effectively curate and display relevant resources for patrons.
  • I would put it in a broader context. Research support is crucial for academic libraries. Research Data Management is one possible service, but there are more: support for publication, services for publications (i.e. hosting of e-journals), evaluating research (and running or contributing to a RIS). - rudolf.mumenthaler rudolf.mumenthaler Oct 10, 2016 Agree - SueH SueH Oct 13, 2016Agree- lchabot lchabot Nov 4, 2016 - vacekrae vacekrae Nov 13, 2016- bells bells Nov 14, 2016
  • Maybe it is getting a bit to broad even if certainly research support is totally needed but the term describe not very well was has changed compared to the past. Also it described only one part of the problems dealing with research data. After getting the data we have also to curate and preserve it. This problems are not very well covered by the term research support. I would suggest that we maybe add the topic but not that is should replace Research Data Management. - patrick.danowski patrick.danowski
  • Libraries have traditionally focussed on discovery, and to a lesser extent the organisation of information to facilitate research through citation management software training. Now that researchers need to publish their research data sets that support their research outputs, there are opportunities to advise researchers early in their projects on how to structure their research data in ways that make it possible to archive it for reuse and repurposing in other disciplines. For example utilising a metadata schema that is widely recognised and amenable to crosswalking to other disciplines may offer better recognition of the researcher's work in the long term. - g.payne g.payne Oct 26, 2016 I agree that this is very important. - vacekrae vacekrae Nov 13, 2016
  • The description for this trend seems to be more fitting to be "Increasing Accessibility of Research Content" and the one above "Increasing Focus on Research Data Management." - Oct 31, 2016 Agree. - vacekrae vacekrae Nov 13, 2016
  • In addition to the description and the comments above, issues in RDM include the relative uncertainty around data and IP or ownership as well as the issue of poorly described legacy data suddenly made shareable and discoverable (i.e. Google's data set schema) and what the impact of poor data will have on the research landscape. All of these present opportunities for library engagement for the long-term. - shorisyl shorisyl Nov 1, 2016 Agree- mheller1 mheller1 Nov 10, 2016
  • Relates to the topic of "research information ecosystem" under Question 2. Libraries engaged in developing the ecosystem, the connecting identifiers, the repositories, the linked data, that will bring coherence and essential connections. This is a multi-component issue, not just about data management. - wlougee wlougee Nov 4, 2016 Agree- mheller1 mheller1 Nov 10, 2016
  • As others have said, I am not sure Research Data Management is the real topic of this paragraph, I see those activities more in the prior section. Another trend to keep in mind with this is the need for replication studies in science, and for those outside the scientific community but who read studies (such as undergraduate students) to understand how important it is to see multiple datasets on the same topic. Something like this Dutch program could be a short-term trend ( in higher education, but if successful perhaps a longer-term trend.- mheller1 mheller1 Nov 10, 2016 - vacekrae vacekrae Nov 13, 2016
  • Huge focus on this - but RDM is not an end in itself - it's the vehicle towards reuse, reproducibility and showcasing - all of which demand new skills and understanding amongst librarians.- cmkeithw cmkeithw Nov 11, 2016

Research Information Management - Role of libraries in developing the "research ecosystem," developing interconnected environment of publications, data, researcher profiles, etc. Use of ORCID and other identifiers to facilitate the development. Important to compliance interests, but also fueling new research. - wlougee wlougee Oct 31, 2016 Including Altmetrics - Laurents.Sesink Laurents.Sesink Nov 13, 2016 I think this is critically important, as libraries are all too often a 'silent partner' in this ecosystem. - shorisyl shorisyl Nov 1, 2016 This is a very important topic with a rapidly developing commercial sector, e.g. PURE. Another phrase "Researcher Reputation Management" ... but in addition to the individual application, this is also about reputation of departments, colleges, and whole universities in the competitive research landscape. - ljanicke ljanicke Nov 3, 2016 Agreed - librarians and library systems (eg. repositories) can play a key role in the development of researcher/school/faculty/university "profiles"- an understanding of international university ranking methodologies is essential. - Jill.benn Jill.benn Nov 8, 2016 - rudolf.mumenthaler rudolf.mumenthaler Nov 13, 2016 - erik.stattin erik.stattin Nov 13, 2016 - vacekrae vacekrae Nov 13, 2016Not only do libraries have the potential to play substantive roles in developing RIMs and the research ecosystem, but also this method of content discovery that keyson identification of scholars first is likely to impact library discovery system design and focus. - sandore sandore Nov 13, 2016 [Editor's Note: This discussion was added here from RQ2.]

Increasing Use of Collaborative Learning Approaches
Collaborative learning, which refers to students or teachers working together in peer-to-peer or group activities, is based on the perspective that learning is a social construct. The approach involves activities that are generally focused around four principles: placing the learner at the center, emphasizing interaction and doing, working in groups, and developing solutions to real-world problems. Collaborative learning models are proving successful in improving student engagement and achievement, especially for disadvantaged students. Library professionals and educators also benefit through peer groups as they engage in professional development and interdisciplinary teaching opportunities. An added dimension to this trend is an increasing focus on online global collaboration where contemporary digital tools are used to engage with others around the world to support curricular objectives and intercultural understanding.
  • Library instruction sessions often feature collaborative learning approaches - particularly with student populations. We have found that it is valuable to offer active learning sessions that introduce faculty members to collaborative learning models as an approach to enhancing student learning outcomes.- lchabot lchabot Nov 4, 2016- bells bells Nov 14, 2016
  • I would characterize the issue or trend more about experiential learning writ large than collaborative (too narrow). Institutions are building active learning classrooms to take leverage these experiential and active strategies (coupled with flipped classrooms, etc.). Purdue's new Learning Center a good example, but many others. - wlougee wlougee Nov 4, 2016 Nice phrasing - "experiential learning" - mstephens7 mstephens7 Nov 11, 2016~
  • I question the language that learning is a "social construct." Effective educational models that lead to learning in certain areas requires social interaction, but the concept of learning itself exists independently. As a whole, I think instructional methods over the last 10 years have shifted in favor of active learning, but physical spaces are still catching up. I also think that as we experiment with active learning more in the mid-term, we have to understand long-term where it is most effective and where other models might be better.- mheller1 mheller1 Nov 10, 2016
  • Would agree - falling somewhere between mid term and long term. This is one of the big shifts I see, progressives libraries are diving on to revamping spaces for collaboration -- experience! -- while others may be mired in finding the best path to that model: resistance of staff, faculty, etc. - mstephens7 mstephens7 Nov 11, 2016

Lean, Agile Methodology
  • These are examples of methodological trends in project and product management that play a role in libraries (as in many other sectors). - franziska.regner franziska.regner Nov 2, 2016 - vacekrae vacekrae Nov 13, 2016
  • Agile methodology and tools can be used to give structure to innovative projects where researchers are in de driving seat. At the Centre for Digital Scholarship at Leiden University we use Agile as a methodology when we work together with researchers on data science projects (data & textmining, visualisation of data, integration of geo functionality etc). In such projects we create added value in a limited amount of time. To adopt the agile methodology we work together with the Agile for Excellence program, organised by the Centre for Innovation Leiden University. - Laurents.Sesink Laurents.Sesink Nov 13, 2016

Libraries as Catalysts for Storytelling
Another example of a methodological trend. See e.g. ETH Library`s Project "Multimedia Storytelling" (STP in February/March 2017): - franziska.regner franziska.regner Nov 2, 2016 Definitely a good one to track. - bryan.alexander bryan.alexander Nov 10, 2016 - vacekrae vacekrae Nov 13, 2016

Prioritization of Mobile Content and Delivery
The prevalence of mobile devices is changing the way human beings interact with information. By 2020, it is expected that 80% of the world’s adult population will own a smartphone. Mobile technology has transformed library patrons’ expectations of when and where they should be able to access content and services, and the academic and research library community is starting to adjust their delivery to fit a variety of hand-held platforms. Libraries are spearheading the development of mobile-friendly websites, apps, catalogs, and e-books, as well as discovery tools that meet patrons where they are through SMS alerts and social media. Some libraries are furthering this trend by loaning devices such as tablets and e-readers to patrons, just as they would physical texts. As mobile strategies continue to evolve, libraries are honing their focus on understanding user behavior in order to implement lasting solutions that will meet the needs of contemporary and future scholars.
  • This is a crucial mid-term trend, since many students may be far more comfortable with a phone environment rather than a computer. Short-term we should be exploring the possibilities for virtual reality and smartwatches as well.- mheller1 mheller1 Nov 10, 2016
  • Mobile phones are often poor and marginalized populations' primary means of connecting to the internet. Vital for access and equity. - bryan.alexander bryan.alexander Nov 10, 2016 - vacekrae vacekrae Nov 13, 2016

Proliferation of Open Educational Resources
Defined by the Hewlett Foundation in 2002, open educational resources (OER) are “teaching, learning, and research resources that reside in the public domain or have been released under an intellectual property license that permits their free use and re-purposing by others.” Momentum behind OER got a major boost when MIT founded the OpenCourseWare (OCW) initiative in 2001, making MIT instruction materials for over 2,200 of its courses available online, free of charge. Soon after, prestigious universities including Carnegie Mellon University and Harvard University pushed forward their own open learning initiatives. Understanding that the term “open” is a multifaceted concept is essential to following this trend in higher education; often mistaken to simply mean “free of charge,” advocates of openness have worked towards a common vision that defines it more broadly — not just free in economic terms, but also in terms of ownership and usage rights. Open licensing software can be thought of as the catalyst for OER; open-source code is designed to be a blueprint that allows users to modify any design to custom fit their needs.
  • Is there where we should discuss open access in scholarly publication, or instead break it out as a separate trend? - bryan.alexander bryan.alexander Oct 17, 2016 Yes, there is overlap, and the whole scholarly communication crisis piece is an important one, I believe, to discuss somewhere and has, in part, been responsible for the rise of OER and OA models. - MarwinBritto MarwinBritto Oct 19, 2016
  • Embedding co-curricular subject matter such as information literacy and digital literacy in OERs rather than providing links out to other, perhaps licensed software environments to make OERs truly self contained and sharable is a challenge for Libraries - g.payne g.payne Oct 26, 2016 - shorisyl shorisyl Nov 1, 2016
  • Also notable is that some of these open educational resources are now being monetized with certificate options. - Oct 31, 2016
  • This seems like a trend that is about to snowball. I think libraries would be wise to note that OER isn't quite just OA for textbooks and learning objects, but also includes an element taken from open source circles, namely the notion that one can adapt the materials freely with the assumption being that said materials will be shared further as OER. This brings a set of versioning and archiving issues along with it, which we would be well positioned to help solve/support. - askeyd askeyd Nov 2, 2016 - SueH SueH Nov 2, 2016- lchabot lchabot Nov 4, 2016
  • OER reflects or is motivated by several trends -- openness, interests in customized learning objects, interests in affordability and access. Legislative impetus is often around affordability rather than enhanced learning opportunities. - wlougee wlougee Nov 4, 2016
  • The production and adoption of OER is definitely picking up and this could be a long-term trend that signals a real shift in faculty thinking about what we mean when we talk about digital learning content - and moving beyond the idea of a textbook, which certainly is looking more and more like an outdated concept. At Open Ed 16 there was much more discussion of how to engage faculty with OER and encourage the adoption of OER. I might make a mention of how the Open Textbook Network is supporting this proliferation by sponsoring the Open Textbook Library and now adding tools such as a toolkit for faculty that want to modify an existing open textbook (not as easy as it sounds). For those interested, I also added to RQ#2 an entry for Open Pedagogy which was much discussed at Open Ed 16 - where faculty are moving beyond just using existing OER to creating OER with students as part of the learning process.- bells bells Nov 9, 2016
  • Libraries' understandings of copyright, licensing, open access and publishing practices provide a good basis for advising academics on the development and utilisation of open educational resources. - g.payne g.payne Nov 10, 2016
  • Open Pedagogy While Q#3 offers OER as a key trend, based on my recent experience at the Open Ed 16 conference we might want to include Open Pedagogy, which may be the next trend beyond OER. Open Pedagogy is a movement in which faculty are not only offering open content, but they are actively engaging students in the creation of that content. David Wiley refers to the idea of shifting from "disposable assignments" to "renewable assignments". The former are assignments faculty hate to assign and grade and that students hate to complete - and discard as soon as it is graded. Open pedagogy would result in assignments that are more creatively engaging and live on beyond a single class so that they are "open" to the next class of students who will then build on them. Academic librarians could work with faculty, just as they do with OER, to help in the development of renewable assignments and the provision of access to resources that students could use to create and complete them. I believe it is different enough from OER because it is not simply the provision of learning content to students, but it goes beyond it to actively engage students in the creation of the content. At Open Ed '16 we heard some good example of how this is being realized by forward thinking faculty and David Wiley gives some information and examples in this blog post: - bells bells Nov 9, 2016 [Editor's Note: This discussion was moved here from RQ2.]
  • Open Science - Open Science aims at transforming science through ICT tools, networks and media, to make research more open, global, collaborative, creative and closer to society. Open science is about the way research is carried out, disseminated, deployed and transformed by digital tools, networks and media. It relies on the combined effects of technological development and cultural change towards collaboration and openness in research.
    Open science makes scientific processes more efficient, transparent and effective by offering new tools for scientific collaboration, experiments and analysis and by making scientific knowledge more easily accessible. - Laurents.Sesink Laurents.Sesink Nov 13, 2016 A long term trend.

Rethinking Library Spaces
At a time when discovery can happen anywhere, students are relying less on libraries for accessing information, and more for finding a place to be productive. According to the 2015 Student Engagement Insights survey, 77% of college students said they visit the library to study on their own, while only 51% indicated they go to use the online databases. As a result, institutional leaders are starting to reflect on how the design of library spaces can better facilitate the face-to-face interactions that most commonly take place there. Library staff are increasingly studying patron behavior to inform decisions for strategic plans and budgetary considerations. A number of libraries are expanding to make room for active learning classrooms, media production studios, makerspaces, and other areas conducive to hands-on work. These changes reflect a trend that is being driven by a deeper pedagogical shift in higher education to foster learning experiences that lead to the development of real world skills and concrete applications for students.
  • For libraries who are "landlocked" and unable to expanded, the shift from print to digital and the movement of print collections to remote storage leads to reclaiming shelf space for social and colloborative student spaces. - MarwinBritto MarwinBritto Oct 19, 2016
  • Definitely an ongoing trend. Library spaces are asked to provide even more meeting spaces (for videoconferencing in particular) and group study spaces, but the demand for quiet study zone is also getting stronger at the same time due to the increasing digital distraction. Collaborative and active learning spaces such as makerspaces and media production studios are also growing at libraries. - Oct 31, 2016 - SueH SueH Nov 2, 2016
  • Co-Creation as a new modus and prerequisite for library spaces (public and staff spaces)
  • Are we on the cusp of returning to closed stacks? The best way to free up space in our buildings would be to eliminate space-inefficient open stacks where possible. Might our current enthusiasm for off-site storage be setting us up to pay the price further down the road, i.e.- are we just deferring hard decisions by putting the books out of sight for now? - askeyd askeyd Nov 2, 2016 Which makes enabling serendipitous online searching/browsing even more important. - SueH SueH Nov 2, 2016 - mylee.joseph mylee.joseph Nov 8, 2016 - g.payne g.payne Nov 10, 2016
  • The rethinking parallels the shift noted above from products (collections) to processes. Spaces are incorporating tools, content, expertise to enable effective processes whether learning or research/discovery. Good examples to look at at NC State, Calgary. - wlougee wlougee Nov 4, 2016 - Laurents.Sesink Laurents.Sesink Nov 13, 2016
  • Will BYOD as a mid-term trend have an impact on our rethinking of library space? While computer workstations are currently nearly ubiquitous in academic libraries, I think we will see more libraries eliminating them to use the space for other functions - and saving on the cost of computer refreshes and routine maintenance. We should anticipate students bringing their own devices to campus and shifting to more mobile computing devices. In our new campus library that will open in 2018 we plan to have no desktop computers and no computing zones. At best we will offer chromebooks to students who need a computing device.- bells bells Nov 10, 2016 - g.payne g.payne Nov 10, 2016 - mstephens7 mstephens7 Nov 11, 2016
  • Mid term. Wrote about this and cited some sort of recent studies/data that points to this as a trend (and challenge). Nice quote from Australian librarian Mal Booth too: "
    University of Technology, Sydney, librarian Mal Booth agrees: “Smart library spaces are now not about accessing print collections, they’re becoming more about harnessing new/available technologies to create, mix, mash, and edit new forms of knowledge and culture.” It’s a given: libraries should not be seen primarily as book storage facilities. Library spaces are much more valuable than that." - mstephens7 mstephens7 Nov 12, 2016 "Room to Grow" | Office Hours
  • - liusq liusq Nov 13, 2016Space is very important part of lbirary serivces that attract students visit libraries. It is a mid-term trend.

Rise of New Forms of Interdisciplinary Studies
According to the Melbourne Sustainable Society Institute, multidisciplinary research refers to concurrent exploration and activities in seemingly disparate fields. Digital humanities and computational social science research approaches are opening up pioneering areas of multidisciplinary research at libraries and innovative forms of scholarship and publication. Researchers, along with academic technologists and developers, are breaking new ground with data structures, visualization, geospatial applications, and innovative uses of open-source tools. At the same time, they are pioneering new forms of scholarly publication that combine traditional static print style scholarship with dynamic and interactive tools, which enables real-time manipulation of research data. Applying quantitative methods to traditionally qualitative disciplines has led to new research categories such as Distant Reading and Macroanalysis — the study of large corpuses of texts as opposed to close reading of a few texts. These emerging areas could lead to exciting new developments in education, but effective organizational structures will need to be in place to support this collaboration.
  • is this a new trend? Disciplinary boundaries have always been porous. The aspects that relate to new methodologies and approaches more of a trend? - wlougee wlougee Nov 4, 2016
  • It isn't necessarily a new trend, but there has been an emphasis on novel ways to create interdisciplinary experiences (so, science and humanties collaborations for example). In some institutions the disciplinary boundaries may have continued to be more rigid than at other institutions. Certainly the structure of the institution (and the structure of rewarding individuals and departments for interdisciplinary work) must be considered in whether or not this can be done. In my institution interdisciplinary courses are difficult to develop because of the way money is allotted even if everyone supports the idea. - lyndamk lyndamk Nov 4, 2016
  • I am seeing an issue where scholars are developing these types of interdisciplinary collaborations (particularly in digital humanities) but the institution isn't set up to support it so they turn to the library for assistance. This is a good area for the library to develop new service models.- mheller1 mheller1 Nov 10, 2016

Rise of Strategic Thinking
  • This topic was one that participants of a workshop with medical libraries voted as the most important. Libraries have to discuss internally and to decide how they want to develop. It is on the one hand an important internal process (to debate, to involve staff, to take decisions) and on the other hand the outcome is relevant for discussions with different stakeholders. In the German part of Switzerland during the last 2-3 years most of the university libraries developed and published a strategy. - rudolf.mumenthaler rudolf.mumenthaler Oct 10, 2016 Absolutely! In fact, our research library and I know of others who have used the Horizon Reports to help inform our strategic planning and thought leadership to set priorities and ensure we are allocating our resources judiciously. - MarwinBritto MarwinBritto Oct 19, 2016
  • While many libraries routinely create a strategic plan, strategic thinking is still a big challenge for effective library leadership when higher ed institutions are increasingly asking their libraries to demonstrate their direct value to the institutional goals and outcome. [[|1477971772]* User Centered Design Approaches of user centered design (e.g. Design Thinking) are certainly a trend in libraries. - franziska.regner franziska.regner Nov 2, 2016 - rudolf.mumenthaler rudolf.mumenthaler Nov 8, 2016 - vacekrae vacekrae Nov 13, 2016 Strategic thinking is indeed most of the time a routine. Methodologies like User Centered Design can stimulate strategic thinking as a continues process where the whole organisation is involved in. The value proposition canvas is another method to stimulate this kind of continues, organisation wide strategic thinking. - Laurents.Sesink Laurents.Sesink Nov 13, 2016
  • As libraries move toward more agile methodologies for managing projects, running services, and development, it's important for them to also be agile with strategic planning. This can be really challenging for some libraries because moving from waterfall to agile thinking and planning is a huge cultural shift. - vacekrae vacekrae Nov 13, 2016
  • The trainings of D.schools (Stanford, Potsdam, Capetown) and online courses such as Acumen`s Toolkit for User Centered Design are good starting points for library staff. - franziska.regner franziska.regner Nov 2, 2016
  • The website provides information on the tools of Design Thinking for Libraries. - franziska.regner franziska.regner Nov 2, 2016
  • ARL used "strategic thinking and design" process for its most recent phase of strategic "planning" -- facilitated by design thinking (architect facilitator), with phases of engagement of mixed stakeholder groups. The resulting work is more of a framework for action to occur rather than a "plan" per se. - wlougee wlougee Nov 4, 2016
  • Scenario planning can also be a useful tool (eg. Bookends Scenarios and the updated edition Building on the Bookends Scenarios)
  • While library organizations will always benefit from thinking strategically about their short and long term future, and I tend to favor Roger Martin's approach to strategy based on five question the organization needs to answer (e.g., what do we aspire to be, where do you want to play, how will you win there...), I would suggest keeping strategic thinking and design thinking as two separate processes. Sure, you could use design thinking to identify strategies or you could use it to possibly identify how to work towards a specific outcome, but I tend to see strategic thinking as Martin does - what do we really want to accomplish, how will we do it and how will we be really good at it. Design thinking is more applicable to a specific problem situation (e.g., designers see themselves as problem finders first, and then problem solvers), whether it is a routine problem or a wicked one, and there is a specific design process to follow - that process is shared in great detail at the URL above. I think there is a rationale to discuss both design thinking and user experience - and how they connect - since these two topics are increasingly popular in the literature and at conferences - and that they could be covered separately from strategic thinking - although a strategy could include design thinking as a problem solving process and a better user experience as an outcome of that process.- bells bells Nov 9, 2016 Agree completely! - vacekrae vacekrae Nov 13, 2016

Shift Away from Books
  • At a time when libraries are investing efforts in digitizing assets, while rearranging spaces to accommodate digital services alongside stacks, there is an emerging model for libraries that forgoes physical books altogether. This trend can be seen in the BiblioTech, America’s first digital public library in San Antonio, Texas, which opened at the start of 2014. Instead of books, the shelves in this library hold eReaders and tablets that can be loaned out, and features a collection of over 10,000 titles. Mac computers and touchscreen tables are also available for patron use. This development is illuminating a new role for libraries in society as access points for the latest technologies.
  • I'm a little tired about this discussion. We shouldn't think that one new technology can completely replace another. So books will be books for quite a long time and they will be an important type of media for most libraries. Even more: for many users libraries are closely connected to books. They want to see them and get them in a library. On the other hand e-books are not a real substitute. There are much too many issues concerning usability, accessibility, handling and especially legal aspects with e-books. As a consumer I have only restricted rights to use an e-book. I don't own it, I got only a license - and that is the case also with libraries. - rudolf.mumenthaler rudolf.mumenthaler Nov 8, 2016 Agree. Until we solve the license issue I don't think we can rely on this. Digitization of print collections is good, but can be just as resource-intensive as managing a print collection long term.- mheller1 mheller1 Nov 10, 2016 We currently live in a hybrid environment with mixed e- and print books. That seems likely to persist for the next five years. - bryan.alexander bryan.alexander Nov 10, 2016 I agree! - vacekrae vacekrae Nov 13, 2016- bells bells Nov 14, 2016
  • Of course there is also a development in the direction of new forms of scholarly communication. There are new medias and platforms arising that have nothing to do with the concept of a book or a monograph.- rudolf.mumenthaler rudolf.mumenthaler Nov 8, 2016

Shift from Patrons as Consumers to Patrons as Creators
A shift is taking place in the focus of pedagogical practice on university campuses all over the world as students, faculty, and researchers across a wide variety of disciplines are learning by making and creating rather than from the simple consumption of content. Creativity, as illustrated by the growth of user-generated videos, maker communities, and crowdfunded projects in the past couple years, is increasingly the means for active, hands-on learning. People now look to libraries to assist them and provide tools for skill-building, creating and making. The library is an ideal environment to serve as a makerspace because it is a natural extension of its traditional role as a facilitator of knowledge creation and as a space where scholars of different disciplines can converge. - rudolf.mumenthaler rudolf.mumenthaler Oct 10, 2016 - mylee.joseph mylee.joseph Nov 8, 2016
  • Connected to this trend topic: from patrons as consumers/customers to patrons as partners. There is a strong movement for this participatory approach also in the context of User Experience (and also in the method Design Thinking).- rudolf.mumenthaler rudolf.mumenthaler Oct 10, 2016 - mstephens7 mstephens7 Nov 11, 2016- vacekrae vacekrae Nov 13, 2016
  • Skill building: software- and data carpentry are essential skills for data science. A long term trend. - Laurents.Sesink Laurents.Sesink Nov 13, 2016
  • Also connected are data visualization services. Users can do their research and deposit data into repositories, and get help from library staff in creating visualizations, but trends are about supplying the software and training and encouraging patrons/users to create their own visualizations. - vacekrae vacekrae Nov 13, 2016
  • Also connects into the Open Pedagogy movement which seeks to shift the students' role from one as passive receptor (or consumer) of faculty (and publisher)-delivered content to learning when students are the content creators.- bells bells Nov 14, 2016

Transformation of Identity Management
From CNI: "Libraries continue to explore of the potential future convergence between identities as established by campus-based identity management systems on one hand, and personal names as used in the context of scholarly communication, citation, and bibliographic control name authority on the other. Historically, these worlds have been almost completely separate and highly insular, but the emergence of sophisticated author rights retention strategies, institutional and disciplinary repositories, advanced bibliometrics and webmetrics, faculty activity tracking and research management systems, and directories and social discovery systems in academic settings, are clearly bringing them into closer alignment. Connections to public history, genealogy, and prosopography or large-scale biography are also fast emerging, essentially recognizing potential continuity between forward-looking infrastructure and historical documentation."
    • The implementation of ORCID ( for disambiguated identification of researchers and ISO 27729 - International Standard Name Identifier (ISNI) ( for identification of their institutional affiliations and other public identities provides a basis for better management of research outputs, crediting óf researchers achievements, and reliable linked open data, but embedding these identifiers in library technologies and scholarly publishing is a near term challenge yet to fully achieve these benefits. - g.payne g.payne Oct 26, 2016 Agreed - wlougee wlougee Nov 4, 2016 - mylee.joseph mylee.joseph Nov 8, 2016 - andreas.kirstein andreas.kirstein Nov 10, 2016 - vacekrae vacekrae Nov 13, 2016

Valuing the User Experience
User experience (UX) refers to the quality of a person’s interactions with a company’s services and products. The term is commonly applied to assess computer-based exchanges with mobile devices, operating systems, and websites. Superior user experience has been largely attributed to the success of companies. Easy navigation, digestible content, and practical features — among other components — are encompassed in effective website and database designs. The interface itself, however, is just one dimension of UX. Companies such as Amazon and Google are identifying patterns in users’ online behaviors to better tailor search results at the individual level, and direct feedback from users in the form of ratings on websites including NetFlix and TripAdvisor help companies customize content and adjust user interface design. The result is a more efficient and personal experience for users. For libraries, which serve up countless e-publications, user experience is a relatively new area. In the post-Information Age, there has been so much focus on data management that only recently have library professionals shifted their attention to designing a high-quality experience with the aim of helping researchers and students navigate massive amounts of data, while also attracting new patrons.
  • There is a growing and emerging field called "Learner Experience" (LX). You can find a definition here: - MarwinBritto MarwinBritto Oct 19, 2016
  • I wouldn't say that this is a new trend. Libraries have been paying attention to UX - starting from web usability - for several years now as shown in new librarian job title as well as new dept, title that includes UX. The last sentence of the trend description above is unclear to me. - Oct 31, 2016 - mylee.joseph mylee.joseph Nov 8, 2016
  • May be relevant: Jennifer Koerber, “Harvard Launches User Research Center,” Library Journal-LJ Newswire, October 8, 2015, - lchabot lchabot Nov 4, 2016
  • UX can also be applied to the re-design of physical Library spaces through deep and active user engagement - Jill.benn Jill.benn Nov 8, 2016 - mylee.joseph mylee.joseph Nov 8, 2016
  • I agree that valuing the library UX has been with us for a while now - since we've been doing usability studies, since the Rochester ethnographic studies of student research behavior and the Designing Better Libraries blog (focusing on UX and design thinking), but where I think we still need to evolve our understanding of UX - and this is the medium trend to my way of thinking - is to have a more unified approach to designing the library user experience. For some libraries, the UX is all about the website or catalog interface or a better research guide design. For other libraries UX is all about service design that leads to a more intuitive navigation of library space and services from the perspective of the user. I would advocate that we need to bundle all of this together into a more holistic approach to library UX that I would refer to as "totality" or "high fidelity" UX that looks at the library experience from many different touchpoints, form the front door to the web experience to the retrieval of a book, etc. If we don't evolve to having this totality of experience, community members will continue to encounter "broken" process and services.- bells bells Nov 10, 2016 A bit dated but more thoughts on this here:
  • I agree with Steven. UX isn't new, and many libraries are moving past thinking of just UX as a tool to help with online experiences and to include physical spaces, too, as thinking more holistically is critical to improving experiences. UX research is also being used to support assessment efforts (and the UX librarians are sometimes even based in an assessment department in the library) but unfortunately UX isn't considered in ranking systems (ARL ranking, e.g.). - vacekrae vacekrae Nov 13, 2016

Combined with Existing RQ1 Developments in Technology

Digital Preservation
While some aspects of digital preservation are covered by research data management and other topics, this is a long-term need that libraries have only been seriously addressing in the last few years. See the RADD project (, created by Dorothea Salo, for an example of how this could be addressed by libraries.- mheller1 mheller1 Nov 10, 2016 Born digital academic heritage is not covered by research data management and heritage preservation coalition initiatives. - Laurents.Sesink Laurents.Sesink Nov 13, 2016 [Editor's Note: Great point and example! This fits well with existing RQ1 topic "Preservation and Conservation Technologies" and this discussion will be added there.]

Other Key Insights

Optical Character Recognition / Image Recognition
The field of optical character recognition and image recognition is certainly not a new trend in libraries, but nevertheless it still plays an important role with regard to digitization projects. - franziska.regner franziska.regner Nov 2, 2016